User Experience Soapbox blog wrote a very nice review of my Simplicity Cycle book. Here's a short excerpt:
I also like that it helps answer the question, "Hey, my product is complex AND successful, so why should I worry about design?" There's a limit to how many features you can add to a product before they become self-defeating. When your customers start to request features that are already in your product, it's a safe bet that adding even more features is going to be trouble.
the 29 August 2007
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