29 April 2005

Eye-Robot (apologies to Dr. Asimov)

So a couple former military R&D officers from Israel came up with a remote-controlled video camera about the size of a baseball. It's called the Eye Ball, and it's primarily intended for law-enforcement types (and, they hope, military users). The ideas is to throw this little thing into an area (say, a hostage situation) and let it look around, beaming back the real time audio & video so you know what the heck is going on before you physically enter the room.

So it's cool tech, but that's not why I mentioned it. The world is full of cool tech. The key bit in the article, and the reason I'm writing about it, is this:

Instead of throwing it, we've seen some officers moving the Eye Ball around on one of those little wireless cars you can get at Radio Shack.

Bottom Line: Never underestimate the innovative capabilities of your users... and never fall for the LIE that tech developers really understand the real-life CONOPS, configuration, or (all too often) the requirement.

Have you talked with a user today? This week? Have you paid them a visit?

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